Privacy Policy
Effective Date: 15 November, 2024
This Privacy Policy outlines how Gravity Minds (referred to as “we,” “our,” or “us”) collects, uses, and protects the personal information of users who access our digital marketing training services online (referred to as “you” or “your”). By using our website and services, you agree to the practices described in this Privacy Policy.
Purposes of Processing
What is personal data?
We collect information about you in a range of forms, including personal data. As used in this Policy, “personal data” is as defined in the General Data Protection Regulation, this includes any information which, either alone or in combination with other information we process about you, identifies you as an individual, including, for example, your name, postal address, email address and telephone number.
Why do we need your personal data?
We will only process your personal data in accordance with applicable data protection and privacy laws. We need certain personal data in order to provide you with access to the Site. If you registered with us, you will have been asked to tick to agree to provide this information in order to access our services, purchase our products, or view our content. This consent provides us with the legal basis we require under applicable law to process your data. You maintain the right to withdraw such consent at any time. If you do not agree to our use of your personal data in line with this Policy, please do not use our Site.
Collecting Your Personal Data
We collect information about you in the following ways:
Information You Give Us. This includes:
- The personal data you provide when you register to use our Site, including your name, email address, telephone number, username, and password.
- The personal data that may be contained in any comment or other submission you upload or post to the Site.
- The personal data you provide in connection with our rewards program and other promotions we run on the Site.
- The personal data you provide when you report a problem with our Site or when we provide you with customer support.
- The personal data you provide when you make a purchase through our Site.
- The personal data you provide when you correspond with us by phone, email, or otherwise.
- The personal data you provide when you sign up for our newsletter.
- The personal data you provide when you download our eBooks.
- The personal data you provide when you enroll in some of our courses.
Information Automatically Collected. We automatically log information about you and your computer or mobile device when you access our Site. For example, when visiting our Site, we log your computer or mobile device operating system name and version, manufacturer and model, browser type, browser language, screen resolution, the website you visited before browsing to our Site, pages you viewed, how long you spent on a page, access times, and information about your use of and actions on our Site. We collect this information about you using cookies.
- Information We Collect
We may collect the following types of information:
- Personal Information:
- Name
- Email address
- Phone number
- Payment details (for purchases)
- Any other information you voluntarily provide during registration or inquiries
- Non-Personal Information:
- IP address
- Browser type
- Device information
Cookies and usage data
Automated Decision Making and Profiling
We do not use your personal data for the purposes of automated decision-making. However, we may do so in order to fulfill obligations imposed by law, in which case we will inform you of any such processing and provide you with an opportunity to object.
COOKIES
What are cookies?
We may collect information using “cookies.” Cookies are small data files stored on the hard drive of your computer or mobile device by a website. We may use both session cookies (which expire once you close your web browser) and persistent cookies (which stay on your computer or mobile device until you delete them) to provide you with a more personal and interactive experience on our Site.
We use two broad categories of cookies: (1) first-party cookies, served directly by us to your computer or mobile device, which are used only by us to recognize your computer or mobile device when it revisits our Site; and (2) third-party cookies, which are served by service providers on our Site, and can be used by such service providers to recognize your computer or mobile device when it visits other websites.
Cookies we use
Our Site uses the following types of cookies for the purposes set out below:
| Type of cookie | Purpose |
| Essential Cookies | These cookies are essential to provide you with services available through our Site and to enable you to use some of its features. For example, they allow you to log in to secure areas of our Site and help the content of the pages you request load quickly. Without these cookies, the services that you have asked for cannot be provided, and we only use these cookies to provide you with those services. |
| Functionality Cookies | These cookies allow our Site to remember choices you make when you use our Site, such as remembering your language preferences, login details, and changes you make to other parts of our Site that you can customize. The purpose of these cookies is to provide you with a more personal experience and to avoid you having to re-enter your preferences every time you visit our Site. |
| Analytics and Performance Cookies | These cookies are used to collect information about traffic to our Site and how users use our Site. The information gathered does not identify any individual visitor. It includes the number of visitors to our Site, the websites that referred them to our Site, the pages they visited on our Site, what time of day they visited our Site, whether they have visited our Site before, and other similar information. We use this information to help operate our Site more efficiently, to gather broad demographic information, and to monitor the level of activity on our Site. |
| Targeted and Advertising Cookies | These cookies track your browsing habits to enable us to show advertising which is more likely to be of interest to you. These cookies use information about your browsing history to group you with other users who have similar interests. Based on that information, and with our permission, third-party advertisers can place cookies to enable them to show adverts which we think will be relevant to your interests while you are on third-party websites. |
| Social Media Cookies | These cookies are used when you share information using a social media sharing button or “like” button on our Site or you link your account or engage with our content on or through a social networking website such as Facebook, Twitter, or Google+. The social network will record that you have done this. |
Disabling cookies
You can typically remove or reject cookies via your browser settings. In order to do this, follow the instructions provided by your browser (usually located within the “settings,” “help” “tools” or “edit” facility). Many browsers are set to accept cookies until you change your settings.
If you do not accept our cookies, you may experience some inconvenience in your use of our Site. For example, we may not be able to recognize your computer or mobile device and you may need to log in every time you visit our Site.
ADVERTISING
We may use other companies to serve third-party advertisements when you visit and use the Site. These companies may collect and use click stream information, browser type, time and date, subject of advertisements clicked or scrolled over during your visits to the Site and other websites in order to provide advertisements about goods and services likely to be of interest to you. These companies typically use tracking technologies to collect this information. Other companies’ use of their tracking technologies is subject to their own privacy policies.
Using Your Personal Data
We may use your personal data as follows:
- To operate, maintain, and improve our Site, products, and services.
- To manage your account, including to communicate with you regarding your account, if you have an account on our Site.
- To operate and administer our rewards program and other promotions you participate in on our Site.
- To respond to your comments and questions and to provide customer service.
- To send information including technical notices, updates, security alerts, and support and administrative messages.
- With your consent, to send you marketing e-mails about upcoming promotions, and other news, including information about products and services offered by us and our affiliates. You may opt out of receiving such information at any time: such marketing emails tell you how to “opt-out.” Please note, even if you opt out of receiving marketing emails, we may still send you non-marketing emails. Non-marketing emails include emails about your account with us (if you have one) and our business dealings with you.
- To process payments you make via our Site.
- As we believe necessary or appropriate to comply with applicable laws, lawful requests, and legal process, enforce our Policy, and protect our rights, privacy, safety or property, and/or that of you or others.
- For analysis and study services.
Sharing Your Personal Data
We may share your personal data as follows:
- Third Parties Designated by You. We may share your personal data with third parties where you have provided your consent to do so.
- Our Third-Party Service Providers. We may share your personal data with our third-party service providers who provide services such as data analysis, payment processing, information technology and related infrastructure provision, customer service, email delivery, auditing, and other similar services.
Third Party Sites
Our Site may contain links to third-party websites and features. This Policy does not cover the privacy practices of such third parties. These third parties have their own privacy policies, and we do not accept any responsibility or liability for their websites, features, or policies. Please read their privacy policies before you submit any data to them.
User-Generated Content
You may share personal data with us when you submit user-generated content to our Site, including via our rewards program and blogs on our Site. Please note that any information you post or disclose on our Site will become public information and will be available to other users of our Site and to the general public. We urge you to be very careful when deciding to disclose your personal data or any other information on our Site. Such personal data and other information will not be private or confidential once it is published on our Site.
If you provide feedback to us, we may use and disclose such feedback on our Site, provided we do not associate such feedback with your personal data. If you have provided your consent to do so, we may post your first and last name along with your feedback on our Site. We will collect any information contained in such feedback and will treat the personal data in it in accordance with this Policy.
International Data Transfer
Your information, including personal data that we collect from you, may be transferred to, stored at, and processed by us outside the country in which you reside, where data protection and privacy regulations may not offer the same level of protection as in other parts of the world. By accepting this Policy, you agree to this transfer, storing, or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Policy.
Security
We seek to use reasonable organizational, technical, and administrative measures to protect personal data within our organization. Unfortunately, no transmission or storage system can be guaranteed to be completely secure, and transmission of information via the internet is not completely secure. If you have reason to believe that your interaction with us is no longer secure (for example, if you feel that the security of any account you might have with us has been compromised), please immediately notify us of the problem by contacting us.
Retention
We will only retain your personal data as long as reasonably required for you to use the Site until you close your account or cancel your subscription unless a longer retention period is required or permitted by law (for example, for regulatory purposes).
Our Policy on Children
Our Site is not directed to children under 10. If a parent or guardian becomes aware that their child has provided us with information without their consent, they should contact us. We will delete such information from our files as soon as reasonably practicable.
Your Rights
- Opt-out: You may contact us anytime to opt-out of direct marketing communications, automated decision-making and/or profiling, our collection of sensitive personal data, any new processing of your personal data beyond the original purpose, or the transfer of your personal data outside the EEA. Please note that your use of some of the Site may be ineffective upon opt-out.
- Access: You may access the information we hold about you at any time via your profile/account or by contacting us directly.
- Correction: You can also contact us to update or correct any inaccuracies in your personal data.
- Portability: Your personal data is portable – i.e., you have the flexibility to move your data to other service providers as you wish.
- Erasure: In certain situations, for example when the information we hold about you is no longer relevant or is incorrect, you can request that we erase your data.
If you wish to exercise any of your rights regarding your personal data, please reach out to us with the following details:
- Specify the personal data involved in your request.
- Indicate the specific rights you wish to exercise.
To ensure your protection, we will only process requests related to the personal data associated with the email address you use to contact us. Additionally, we may require verification of your identity before proceeding with your request. We aim to address your request promptly and, in any case, within one month of receiving it. Please note that certain information may need to be retained for recordkeeping purposes or to complete ongoing transactions initiated before your request.
Submitting Complaints
We are dedicated to addressing any concerns about our handling of your personal data. If you wish to file a complaint about this Policy or our data practices, please contact us at https://www.gravityminds.com We strive to respond to all complaints promptly and, in any case, within 30 days. If you feel your complaint has not been resolved satisfactorily, you may escalate the matter to your local data protection authority.
Contact Us
We value your feedback and are happy to answer any questions about this Policy. Please feel free to contact us via email at support@gravityminds.com.